John Eades

5 Phrases Great Shop Owners Say To Keep Their Team Engaged

Auto Shop Owners are constantly communicating with their staff to keep the shop running efficiently and effectively. This communication is crucial to the success of shop; but, only if it is performed appropriately. Barking orders, giving directives, inserting negative comments, and providing unempathetic feedback are also communication methods, but they won’t give you the same success rate. Anyone …

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What Successful Shop Owners Do To Maximize Profits on Oil

Each week we get the opportunity to speak with ATI members from all over the country.  One of the unique benefits of those conversations is that you learn best practices around what the most successful shop owners are doing to maximize their profits on oil. Since we believe, success isn’t meant for the select few, …

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